PUBLIC BETATICKETSDOCUMENTS

The ERP with ticketing system, CRM and form designer.

netERP connects master data, documents, tickets, service contracts and customer contacts in a native application with a familiar Office-style UI. Multi-tenant, with full-text search, custom forms and automatic updates – the server runs as a Linux service in your network.

Windows 64/32 BitLinux 64 BitmacOS Apple SiliconServer: Linux

The public beta is free. Access credentials for the beta server are available on request. netERP is actively under development; forms and modules may still change before the stable release.

netERP · Ticket
Sample ticket in netERP with status, priority, deadlines and history
Ticket with status, deadlines and complete history
NativeFast client with ribbon, lists and forms – no browser required
Tickets + E‑MailRetrieve mailboxes, create tickets from e‑mails, ticket history
CustomizableBuilt-in form designer, form scripting and report designer
Audit-proofNothing is deleted, numbers are assigned only on save

Everything in one place

What netERP can do

netERP combines company data and customer contact in a single application: tickets are created directly from e‑mails, documents and master data sit alongside, and every form can be adapted to your workflows. The interface is available in German, English, French and Spanish.

01

Master data

Customers, suppliers, prospects and items with contact and delivery addresses, prices, inventory and per-document-type history – the data model is based on SelectLine.

02

Documents

Quotes, orders, delivery notes, invoices, credit notes and purchase documents with line items, bills of materials of arbitrary depth, totals and taxes. Print and PDF in German and English.

03

Tickets & Email

IMAP mailboxes are retrieved, emails become tickets. Groups, statuses, priorities, deadlines, email templates and sending via a relay server per group.

04

SLA contracts

Service contracts from templates with SLA items and line items. netERP automatically creates due tickets and tasks and displays services and quota.

05

CRM (new)

Partner record with activities, sales opportunities, campaigns and GDPR data in a dedicated window – ideal on a second screen. Emails are automatically assigned to partners.

06

Lists & Search

Full-text search across all modules, column selection and sorting per user, grouping as a tree and fast incremental loading even with large data volumes.

07

Designer & Scripting

Design forms in Delphi style, create tabs and containers, assign events in the object inspector with a Pascal script. Reports and documents in the report designer.

08

Operations

Tenants, roles and permissions, authentication via Active Directory or Single Sign-On, Admin Center in the browser, job service, record locking and signed updates.

Customer service without switching media

From email intake to invoicing in a single application.

Requests arrive by email, phone or from a service contract. netERP converts them into tickets, assigns them to customers and contracts and keeps the entire history together – the services end up directly on the document.

  • Inbox – mailboxes, message list and preview pane with attachments like in an email client
  • Tickets from emails – replies with the ticket number in the subject are automatically routed to the correct ticket
  • Deadlines and priorities – status, groups, follow-up reminders and ticket type shown as a color dot in the list
  • SLA reference – contract, quota and logged times directly on the ticket
  • Email templates – replies with placeholders, sending via the ticket group’s relay
netERP · Tickets
Ticketliste in netERP mit erfundenen Beispieltickets, Status und Priorität
Ticketliste mit Farbpunkt je Ticketart
netERP · Maskendesigner
Maskendesigner von netERP mit Palette, Objektinspektor und Objektbaum
Jede Maske lässt sich im Designer anpassen

Your forms, your processes

Reconfigure forms as in Delphi – directly in the application.

The built-in form designer works like a development environment: palette, object inspector with padding and margins for all four sides, object tree and freely dockable windows. Changes take effect immediately for all users of the tenant.

  • Fields, tabs, containers place and reattach with the mouse
  • Form script in Pascal for events such as opening, saving or field change – with help and examples via F1
  • Report designer for documents and reports, inheritable per tenant

Architecture

Native client, central server.

Data is stored on a netERP server in your network. The client connects using encryption and verifies the server’s certificate.

ClientNative application for Windows, Linux and macOS with ribbon, dockable windows, light and dark themes.
ServerLinux service with MariaDB, OpenSearch full-text search, job service for mailboxes and SLA jobs.
Admin CenterAdministration in the browser: users, LDAP/Active Directory, single sign-on, certificates and tenants.

Actual screenshots

This is what netERP looks like.

All images are from the current netERP version and were captured automatically on the test machines. Companies, people and tickets are fictitious sample data.

netERP · Dashboard
netERP dashboard with tiles for tickets, metrics and links
Dashboard with tiles for key metrics and open tasks
netERP · Kunden
Customer list in netERP with fictional sample customers and search field
Lists with search, column selection and grouping
netERP · Customer
Customer form in netERP with address, contacts and section menu
Customer form with sections for addresses, contacts and history
netERP · Article
Article form in netERP with prices, stock and example item
Item with prices, stock and bill of materials
netERP · Form Designer
Form designer of netERP with palette, object inspector and object tree
Every form can be customized in the designer
netERP · Dark Design
netERP in dark design with an open sample ticket
Light and dark design
netERP · Linux
netERP on Linux (Ubuntu) with the dashboard
The same client on Linux
netERP · macOS
netERP on macOS on a Mac with Apple chip
And on the Mac with Apple chip

Beta testing

Ready in three steps.

The Public Beta is free. For the test the client connects to the beta server of Net-Base.

  1. 1

    Download and install

    Download the signed setup for Windows, the package for Linux or the notarized DMG for macOS and install the client.

  2. 2

    Request access

    Write to us via the contact form. You will receive a username and password for the beta server; within your company you will later sign in via Active Directory or Single Sign-on.

  3. 3

    Sign in and get started

    netERP opens the dashboard. On Windows the client installs updates itself on request; on Linux and macOS it directs you to the download page.

Manual

Explained step by step.

There is a separate guide for each area with screenshots from the application.

Installation & AnmeldungDen netERP-Client unter Windows, Linux und macOS installieren, mit dem Server verbinden, anmelden und aktuell halten.Erste SchritteMenüband, Module als Reiter, Liste und Maske, Dashboard, Sprache, Design und Tastenkürzel.Listen & SucheIn Listen suchen und sortieren, Spalten wählen, nach Spalten gruppieren und mit der Volltextsuche alle Module durchsuchen.StammdatenKunden, Lieferanten, Interessenten und Artikel anlegen, Kontakt- und Lieferadressen pflegen, Nummernvergabe, Löschen und Datensatzsperren.BelegeAngebote, Aufträge, Lieferscheine, Rechnungen und Einkaufsbelege mit Positionen und Stücklisten erfassen und auf Deutsch oder Englisch drucken.Tickets & E-MailPostfächer einrichten, Tickets aus E-Mails anlegen, Status und Fristen führen, mit Vorlagen antworten und Anrufe erfassen.SLA-VerträgeServiceverträge aus Vorlagen anlegen, Reaktions- und Lösungszeiten festlegen, automatische Tickets und Kontingente verfolgen.CRMDas CRM-Fenster mit Partnerakte, Aktivitäten, Verkaufschancen-Pipeline, Kampagnen, DSGVO-Einwilligungen und E-Mail-Zuordnung.MaskendesignerMasken mit Palette, Objektinspektor und Objektbaum umbauen, Reiter anlegen, Versionen aktivieren und das Designer-Layout speichern.MaskenskriptEreignisse wie BeforeSave oder OnExit in Pascal belegen, Felder prüfen und setzen, Speichern abbrechen – mit Hilfe und Beispielen auf F1.BerichteBerichte im Berichtsdesigner gestalten, Briefkopf vererben, Standardberichte je Belegart und Sprache festlegen.AdministrationAdmin Center im Browser, Benutzer und Active Directory, Single Sign-on, Rollen und Rechte, Mandanten, Jobs, Zertifikate und Volltextsuche.HilfeLösungen für häufige Fragen zu Verbindung, Anmeldung, Updates und Sperren sowie Kontakt zum Support.

Frequently Asked Questions

netERP explained briefly.

What is netERP?

netERP is an enterprise software product from the Net-Base Software GmbH for master data, documents, tickets, service contracts and customer contacts. The client is a native application with a ribbon like in Office; the data are stored centrally on a netERP server in your network.

What does the Public Beta cost?

The Public Beta is free. Licensing and operational models for productive use will be presented with the stable release – feel free to contact us in advance.

Do I need a server?

Yes. netERP operates with a central server: a Linux service with MariaDB, full-text search via OpenSearch and an admin center in the browser. For the Public Beta the client connects to the beta server operated by Net-Base; access credentials are available on request. We provide the server package on request for your own installations.

Which operating systems is the client available for?

The netERP client is available for Windows 10 and 11 (64 and 32 bit) as a signed setup, for Linux 64 bit as DEB, RPM and TAR.GZ packages and for macOS on Macs with Apple silicon as a DMG notarized by Apple. Telephony integration via TAPI is available only on Windows.

How does the ticketing system work?

netERP polls IMAP mailboxes regularly. New emails create tickets with group, status, priority and deadlines; replies containing the ticket number in the subject are automatically associated with the ticket. The complete history with emails, calls and notes remains visible on the ticket.

Can I adapt netERP to our workflows?

Yes. Every form can be modified in the built-in form designer – with palette, object inspector and object tree like in Delphi. With the form script you validate or supplement input when opening, saving or moving between fields. Documents and reports are designed in the report designer.

Are data lost if I delete something or cancel?

No. netERP never deletes records physically; it marks them as deleted. Document numbers, ticket numbers and other identifiers are assigned by netERP only when saving – if you cancel a new entry, no number is lost. Concurrent editing is prevented by record locking.

Can I import SelectLine data?

netERP’s data model is based on SelectLine. Master data, documents and tenants can be imported; we will set up the import together with you during the beta.

Public Beta 0.3.0.38 · free

Download netERP.

The download links always provide the currently released beta for the selected platform, without registration. To sign in to the beta server you need access credentials; these are available on request.

Linux und macOS: On Linux you install the DEB or RPM package via the package manager; the TAR.GZ archive contains install.sh. On macOS you drag netERP out of the DMG into the „Applications“ folder. The client notifies about new versions at startup and opens the download page.

The Windows installers carry the Authenticode signature of Net-Base Software GmbH with a timestamp; the macOS DMG is signed with a Developer ID and notarized by Apple. Before publication, each version is installed, started and subjected to a final test of all public functions on the test machines for Windows, Ubuntu, CentOS and macOS.