Net-Base Data deletion for NB Social and Meta-Connect

Data deletion for NB Social and Meta-Connect

Instructions for removing connected Facebook and Instagram data from NB Social and revoking the Meta app connection.

Overview

Data deletion for NB Social and Meta-Connect — Overview

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If you want to remove a Facebook or Instagram connection established via NB Social, or request deletion of stored app data, follow the steps below.

1. Disconnect in WordPress

An administrator can remove the connection directly in WordPress under NB Social > Settings > Meta / Facebook using the Disconnect connection function. This will remove the connection information for Facebook and Instagram stored in NB Social from the active configuration.

2. Revoke app access on Meta

We also recommend revoking access in your Meta or Facebook account. This is done via the settings provided by Meta for connected apps, business integrations or page permissions. Only then is it ensured that existing tokens or permissions are no longer used on the platform side.

3. Deletion request to Net-Base

If you want to submit an explicit deletion request, please send a message to with the subject Deletion NB Social / Meta-App. Please provide the following, where possible:

  • the affected Facebook Page or Instagram Business ID
  • the context of the connection, as far as known
  • a contact for follow-up questions

We will review the request and delete the affected app data to the extent technically and legally possible.

4. What will be deleted

As part of a deletion we will remove, in particular, stored page and account mappings, tokens, technical connection data and, where possible, the associated app-specific configuration values. Posts already published on Facebook or Instagram remain unaffected and must be removed directly on the respective platform if required.

5. Inquiries

For inquiries regarding connection data, deletion or assertion of rights you can reach us at or via the Kontaktseite.

Additional information can be found on the Data protection page for NB Social and Meta-Connect as well as in the general Privacy Policy.

Next step

If you have a concrete modernization, API or platform question, we should establish the technical scope clearly and early.

Net-Base evaluates existing systems, data paths, interfaces and target platforms not in isolation, but in the context of domain logic, operations and future expansion.

  • Current state, target state and technical risks are assessed jointly.
  • REST, data access, portals and rollout are not deferred to a later stage as secondary consequences.
  • You can see early on which path is economically and operationally viable.
Request project consultationView referencesTypical project questions in the FAQ center